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Choosing the Right Business Phone System


If you would like to improve productivity in your business, it's important to have a reliable communication system. There are different business phone systems you can install in your business. However, to find the right one, you need to do some research. The tips below will help you find the right business system.


  1. i) What solution are you looking for?

Identify the communication problems your business faces and find a system that will address them. For example, are you still using a traditional phone system that makes communication archaic? Traditional phone systems that use analog technology are expensive and produce poor sound quality. You can lower your communication costs by installing modern business phone systems such as those with VoIP capability.


  1. ii) What ROI are you looking for?

It's important to develop a business case for the IP phone system. Determine what you expect to achieve from the phone system. For example, you can measure the productivity that will result from using the phone. Productivity could be measured in different ways, including time employees saving completing a process, the effectiveness of call center agents, increased call volumes among others. Know more about VoIP at https://www.britannica.com/technology/VoIP.


iii)           On-premise or cloud hosted IP phone?

Determine whether to go for an on-premise or hosted IP phone system. If you would like to manage your own phone system, this will require you buying the software and hardware. This option is viable if you have the capital to invest and will be able to cater for the operational expenses of running the phone system. You can hire a reseller or consultant to deploy the system for you.


If you choose IT Support Dubai approach, you will not have total control of the communication system. However, any operational or maintenance activities will be handled by the service provider. In exchange, you will have to pay a monthly fee.


  1. iv) What features do you need?

Consider the communication features you would like the phone IP system to have. For example, features such as video conferences, instant messaging, mobility and collaboration capabilities for may be important for your business. You can avoid the high cost of third party services by choosing a phone system with unified communication features such as integrated web conferencing and audio. Unified communications systems help to improve productivity and convenience for employees.


You should compare various phone systems in the market before deciding which one to buy. The above are four things to consider when choosing a business phones system. Know about CCTV Distributor Dubai here!